You will be directed to our third party checkout system. Damage Upon Arrival / Discrepancies. If you have received a damaged or discrepancy package upon arrival, please notify us within 24 hours of receipt and retain all original packaging (including the original corrugated box). We will request digital pictures of the damage/discrepancy item for reference, and arrange FREE replacement after we receive the pictures.
To report a damaged package. What guarantees do you offer? How are you able to offer such low prices?
Are your instruments approved by teachers and instructors? I received my product damaged/defective or something is missing, what should I do? Many of our instruments have been approved by musicians, music teachers and instructors worldwide.
You must return the item in its original packaging and condition within 30 days of receiving your item. We carefully pack each and every item with sufficient packing material to ensure its safe arrival. We know how it feels to see your package arrive in pieces. We hate to see that happen as much as you do.
But things do happen, and when it does, there's no need to panic. We will do whatever necessary to help you take care of it, and a replacement package will be on its way in no time. It is best to refuse an obviously damaged package. The item "Mendini Eb Alto Saxophone Sax Gold Silver Blue Green Purple Red +Care Kit" is in sale since Thursday, August 1, 2013. This item is in the category "Musical Instruments & Gear\Wind & Woodwind\Band & Orchestral\Saxophones".
The seller is "kkmusicstore" and is located in Rancho Cucamonga, California. This item can be shipped worldwide.